Autovero Reviews

94  Excellent
TrustScore 5 out of 5

4.9

In the Used Car Dealer category

Write a review

Company activitySee all

Reviews4.9

94 total


Sort:


Rated 5 out of 5 stars

Excellent service from AutoVero

Excellent service from AutoVero. My car broke down en route to Holland and, needing a car as a matter of urgency, I bought a BMW from Kalvin, allowing me to complete my business. Kalvin knows his business and is a true professional and very easy to deal with. Would highly recommend AutoVero.

Date of experience: January 18, 2024

Reply from Autovero

Thank you for the review and I'm glad we could help. You managed to get yourself a real gem of a car there. I hope you enjoy many more journeys to and from the Netherlands in it.

Advertisement

Rated 5 out of 5 stars

Great used car dealer…

Used car dealers are often untrustworthy that is not the case with Autovero i got fantastic service high product knowledge with good overall integrity which is critical on this type of product type i would definitely recommend this company

Date of experience: April 27, 2024

Reply from Autovero

Thank you for the kind words and your business. Please remember us if we can ever help you in any way, or if you ever decide to sell the Bentley - which I know you won't ever do of course, as it's clearly a 'keeper'! Enjoy.


Rated 5 out of 5 stars

I recently purchased a Mustang Bullitt…

I recently purchased a Mustang Bullitt from Kalvin. Kalvin sourced just the right Mustang for me with low mileage and in prestine condition. His knowledge and expertise were extremely reassuring when making the purchase. From start to finsih it was a first class service. I would absolutely use AutoVero again and highly recommend.

Date of experience: March 05, 2024

Reply from Autovero

Thank you for the review and entrusting us to find you the car you wanted. It's great to hear that your expectations were met and that you are enjoying the car. We're always here to help, so please bear us in mind if you need any further assistance. Enjoy the car and hope to speak again soon.


Rated 5 out of 5 stars

A fantastic experience from start to finish!

Buying my car from Autovero was a fantastic experience from start to finish! Kalvin was very helpful and professional, never pushy, and the whole process was extremely smooth, with Kalvin also dealing with the finance provider and dealing with a numberplate change. He also followed up with a couple of calls to make sure the drive home went without any problems. Many thanks, I'll definitely be back in the future!

Date of experience: March 24, 2024

Reply from Autovero

Thank you for the review and your business. I'm not normally one for private number plates but I do like the very apt JJZ plate on your Bullitt. Enjoy the car and you know where we are if you need any help or advice.


Rated 5 out of 5 stars

Absolutely fantastic experience

Absolutely fantastic experience. Having owned my previous car for 16 years, I was nervous about changing vehicles, but Kalvin was extremely professional, and patient, and did all the hard work for me. He only presented cars that met my brief and then when we found "the one" he helped me with all the registration and retention of cherished number forms. Would thoroughly recommend and will definitely use again. A great big thank you Autovero

Date of experience: March 09, 2024

Reply from Autovero

Thank you for entrusting us to source your car for you. We definitely got you a lovely Porsche there, and it was a pleasure to deliver a great car to such nice people. It's been fun. I know we'll keep in touch, but you should know we're here if ever we can help.

Advertisement

Rated 5 out of 5 stars

Would highly recommend

A great experience from start to finish. We were looking for a family car and were given expert advice. We’re extremely happy with our new car, which we received in immaculate condition. Would highly recommend!

Date of experience: March 22, 2024

Reply from Autovero

Thank you both for your business and your trust. I hope you make many new and happy memories with the car and your family. Enjoy!


Rated 5 out of 5 stars

A fabulous experience from beginning to…

A fabulous experience from beginning to end. I had not met Kalvin in person but wanted to source my dream car and had to put trust in an expert as the model was rare. Kalvin found just the car. I travelled to Autovero and met Kalvin with the car. It was a better example than I had hoped for. The hand over was smooth and stress free. I would not hesitate to recommend his services. It’s not often these days that people deliver exactly what they promise.

Date of experience: March 19, 2024

Reply from Autovero

Thank you of the glowing review. It's always harder sourcing a car for a client than buying one for stock, as we have to ensure it will surpass expectations - it's a delight to hear that we've achieved that again. Enjoy the car and please do let us know if we can assist further.


Rated 5 out of 5 stars

Excellent service and explained…

Excellent service and explained everything thoroughly, kept me updated through the process and was helpful from the start to the finish. Highly recommend as a trader/seller due to the professionalism and quality of work.

Date of experience: March 29, 2024


Rated 5 out of 5 stars

Unreal Service!

We’ve been hunting for a new car for a while now and were yet to find a good deal. We spotted the car on Autovero and wanted to have a look, since usually with second hand cars you never know what you’re getting. The car was spotless inside and out. Kalvin was friendly, professional, easy to talk to and very considerate, unlike a lot of other dealers out there. There is a clear passion in what he does, not just as a business. Thank you for a smooth and confident process.

Date of experience: February 22, 2024

Reply from Autovero

Thank you both for your business and the kind review. It was a pleasure to meet you both and I'm delighted to read that you had a good experience. Please do let me know should I be able to assist further, and enjoy the car.

Advertisement

Rated 5 out of 5 stars

Great Trustworthy Guys

Kalvin isn't your typical car dealer; he really cares. Sold me a lovely classic Mercedes back in February 2023 and then sourced and helped go through an A-class for my 19-year-old son (with a fine tooth comb!), sold my Bentley Bentayga for me a few weeks ago and all-in-all, one of the absolutely genuine, good guys in a trade full of lesser types. Would thoroughly recommend Kalvin and Autovero to anyone looking to either buy, source or sell a car, especially if like me, you are an OCD type who doesn't want to get lumbered with a bad car. Thanks Kalv! AAA+++

Date of experience: November 30, 2023

Reply from Autovero

Thank you Simon. It's always a pleasure and never a chore doing business with you - We've had fun! I'm sure there'll be more to come.


Rated 5 out of 5 stars

Fantastic customer service from start to finish

Kalvin made everything straightforward from start to finish, a really in depth & personal touch applied to all parts of the purchase.
He clearly puts the same high level of care & attention into every car no matter the badge & it was a pleasure to deal with him. Highly, highly recommended.

Date of experience: December 09, 2023

Reply from Autovero

Thank you for the kind words. I hope the new car serves your family well and that you have many good times in it. And as ever, you know where I am should I be able to assist further.


Rated 5 out of 5 stars

Outstanding Experience

I have bought three cars from Autovero and also sold two cars over the last fewnyears and the service has always been outstanding, courteous, professional, knowledgeable. Kalvin the Managing Director is always available, does not force a sale and always has amazing cars that are simply to die for!. If you are looking for a car, I suggest you look no further.

Thank you

Date of experience: August 02, 2023

Reply from Autovero

Thanks Malik. Your business is greatly appreciated, and has also been very enjoyable. No doubt we'll be speaking soon, when I find that 993 for you.


Rated 5 out of 5 stars

Where to start really!

Where to start really!

A genuine bloke who actually wants to please his customers worked very hard to get me the car I want , surreal experience and possibly the most comfortable you could feel when buying a new car, couldn’t recommend AutoVero enough they are heights above competitors. If you need a Luxury or a high end car this is the place for you no doubt.

Once again thanks again AutoVero yous where perfect.

Date of experience: March 17, 2023

Reply from Autovero

Hi Jack, We certainly had our share of issues with the finance, but tenacity prevailed in the end. I'm pleased we could get you into the car you wanted, and I'm sure you'll have many great times with it. Thank you for the review and I hope to hear from you again soon.

Advertisement

Rated 5 out of 5 stars

Kalvin - Autovero 5* Service

Kalvin at Autovero provides an ‘unheard of’ service in the motor trade. After owning numerous cars over the years, I’ve never met someone in this industry as honest as he.

Not only his knowledge, attention to detail and ensuring everything is 100% on his vehicles before handover reassuring, it’s something that makes you feel comfortable in knowing he genuinely wants you to have the best of what you are purchasing. He is clearly passionate about this.

He took the time and patience to talk me through everything on the car, constantly keeping me updated throughout the process.

I would not hesitate to return to him in the future and would highly recommend Autovero to anybody.

Thank you Kalvin!!

Date of experience: August 31, 2023

Reply from Autovero

Thank you for the lovely review. I'm very proud of AutoVero and our customer service, and we very much appreciate it when our clients recognise the difference between ourselves and other businesses who purport to offer the same product as us. I very much hope we do future business with you and as I'm sure you know, we're always here to help should you need us.


Rated 5 out of 5 stars

Kalvin was amazing

Kalvin was amazing. Extremely personable and helpful. Kalvin couldn't do enough to help and I truly got the feeling he actually cared whether we got a good deal and were happy. A really different experience to when i have shopped for cars in the past - completely bespoke and a different class!

Date of experience: November 03, 2023

Reply from Autovero

Thank you for the review. It was a pleasure to meet you and your family, and I wish you well.


Rated 5 out of 5 stars

Buying a sports car can be daunting

Buying a sports car can be daunting, & with lots of rouge traders about, there is a lot at risk. I bought my first 911 Targa from Kalvin & would 100% recommend him to anyone. He his knowledgeable, honest & trustworthy only handing over cars that meet his own personal high standards. I travelled from Stoke on Trent & Kalvin even picked me up from the train station. A great experience from start to finish (just like it should be)

Date of experience: October 29, 2022

Reply from Autovero

It was an absolute pleasure to deal with you, and I know you'll love the Targa - It's a fantastic car that I think you'll find difficult to better. I'll always be available, so please don't hesitate to get in touch should you need any advice or I can be of assistance. Enjoy!


Rated 5 out of 5 stars

Happy customer …

I just wanted to add to our last review , since purchasing the car , we had a turbo boost problem ( no one’s fault just one of those things mechanical break down ) Kalvin could not have been more helpful even though we have had the car 8 months . His customer service is above and beyond , he is one of the nicest and most helpful people we have ever dealt with . Thank you for being at the end of the phone .

Date of experience: July 14, 2023

Reply from Autovero

Hi both, Thank you for the lovely words. Quality of service is most important to me and it's always nice to help people where I can. I always tell clients that I remain available should they ever need help and /or assistance. I'm glad I could help (a little bit) on this occasion. I wish you happier motoring going forwards.

Advertisement

Rated 5 out of 5 stars

Great dealer beyond your expectation

Kalvin is just brilliant! As a woman driver bad buyer, Kalvin made me feel the whole process is comfortable, smooth, relax and reliable. He was so patient to walks through the cars with me, helped me with setting and he was very responsible to make sure the car is in the best condition to be handed over. He has also done a great follow up after sales which was even impressive. I would certainly recommend Kalvin as car dealer!

Date of experience: September 21, 2022

Reply from Autovero

Thank you for the lovely review, May. It was a pleasure to meet you and I enjoyed the time we spent showing you around the car and explaining its features and benefits. Hopefully you're getting to grips with the MB app on your phone, and the family are also enjoying the car. You know where I am should you ever need me. Thank you for your business and your trust.


Rated 5 out of 5 stars

I bought a car from Kalvin recently and…

I bought a car from Kalvin recently and couldn’t have been happier with the level of customer service he provided. Not only that but he has a passion for cars and it shows in the level of quality and attention to detail he puts in. He worked around my hectic work schedule to open just for me to test drive which I appreciated a lot. Would highly recommend!

Date of experience: September 23, 2023

Reply from Autovero

Thanks Adam. I know you'll get a lot of enjoyment out of that car. Enjoy and keep in touch please.


Rated 5 out of 5 stars

First class service

10/10 service would highly recommend. Kalvin at Autovero went out of his way to not only source the exact car I wanted but personally delivered it. It was so refreshing to actually deal with someone knowledgeable who loved talking about cars rather than a sales person looking to shift whatever they had in stock. The car itself was delivered in pristine condition and runs beautifully. Big thumbs up will definitely use again.

Date of experience: February 17, 2021